Effective Date: August 8, 2025
Welcome to ShuggyBug Creations! By using our website, purchasing our products, or contacting us, you agree to the following terms and conditions. Please read them carefully so we’re all on the same page.
1. Handmade Products
-
All of our jewelry and wreaths are handmade and custom-made to order. Because of this, slight variations in color, shape, or design may occur—making your item truly one-of-a-kind.
-
Our freeze-dried candy is made in small batches and may vary slightly in size, shape, and crunchiness.
2. Orders and Payment
-
To order custom jewelry or wreaths, please contact us directly through our website’s Contact Page.
-
Payment is required before we begin creating custom orders.
-
Once your order is confirmed, we’ll provide an estimated timeline for completion and delivery.
3. Shipping and Delivery
-
We do our best to ship products quickly, but shipping times may vary depending on the carrier and your location.
-
We are not responsible for delays caused by shipping carriers once an order has left our hands.
-
Shipping costs will be provided before finalizing your order.
4. Returns and Refunds
-
Because our jewelry and wreaths are custom-made, we generally cannot accept returns or offer refunds unless an item arrives damaged or defective.
-
If you experience an issue, please contact us within 7 days of receiving your order, and we’ll work with you to make it right.
-
For freeze-dried candy, all sales are final due to the nature of the product.
5. Use of Our Website
-
You agree not to misuse our website by attempting to hack, disrupt, or interfere with its normal functioning.
-
Content on this site—including text, images, and product descriptions—is the property of ShuggyBug Creations and may not be copied or used without permission.
6. Liability
-
Our products are intended for personal use only.
-
We are not liable for any misuse of our products (example: wreaths are for decoration, not toys; candy should be consumed responsibly).
-
In no event shall ShuggyBug Creations be held responsible for damages beyond the cost of the product purchased.
7. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted here with an updated effective date.
8. Contact Us
Have questions? Need help with your order? Reach out anytime through our Contact Page—we’d love to hear from you!